• Your shopping cart is empty!

0
Advice and Sales Enquiries: 0161 207 0212 sales@ascolights.co.uk
Back to Brochure Site

Delivery Information


WHAT IS ASCO’S DELIVERY POLICY?

Asco charge Please call for postage and packaging on all orders within the UK with no minimum order value. Goods are transported directly to your required destination.

WHEN CAN I EXPECT MY ORDER?

If goods are in stock and the order is placed before 11am we will dispatch your order the next working day. Delivery can otherwise take longer depending on product availability.

We always do our best to keep you up to date regarding the status of your order at all times. We will email you once your order has been processed and let you know when you can expect delivery. If an item is unavailable for any reason we will offer you the option of a refund, a replacement or of keeping the item on back order.

Please note: please do not book your electrician until you have received delivery of your order. Asco will not bear any electrician costs if you have booked an electrician and not received your lights.

WHICH COURIER COMPANIES DO YOU USE?

We use Interlink Express and Fastways for all of our deliveries.

WHAT IF MY DELIVERY CONTAINS DAMAGED GOODS?

This happens infrequently, but sometimes gifts sustains minor damage during shipping or contains a manufacturer’s defect. If this occurs, contact us immediately on 0161 207 0212 and we will arrange for the damaged product to be collected and new products to be despatched out to you immediately.

If any damaged goods are received, Asco must be notified by telephone within 7 days. Outside the 7 day period Asco will not be held responsible for replacing damaged goods. Outside 7 days goods will have to be replaced at the customers own cost.